In order to better serve you, we require that our registered customers submit their name, phone number, email address, date of birth, and other related information.
Merchants must also submit their bank account and related information about financial institutions where you conduct business.
In order to identify our Merchant accounts. We may ask you for your identification documents, birth date or other personal information. At times we will obtain information about you from third party verification services. When you use our service: we record your account transactions, transaction location, and we may collect information about your computer or mobile device. Additional information from or about you may also be collected in other ways, including responses to customer surveys or your communications with our customer service team.
We use technology to help us collect information.
It is important for us to track how our website is used, and we (or our service providers) may place "cookies" on your computer or device. Cookies are small data files that identify you when you use our services. You have the option to decline our cookies by using your browsers settings tools, but this may interfere with your use of our website and services.
Log file information is automatically reported by your browser each time you access a web page. When you register with or view our site, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol ("IP") address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.
Any information that can be used to identify a person is "Personal Information". This does not include information that has been aggregated or made anonymous. All information is securely stored on our servers. Our safeguards and procedures have been implemented in accordance with international best practices to maintain the physical and electronic security of our software, services and your personal information. Our measures include firewalls, system-wide data encryption, physical and electronic access controls, and strict rules regarding the access and use of data on our system.
We use your Personal Information to provide you the features and functionality of the Service, and may share it with our trusted third parties, to ensure that you have a safe, high-performance experience when using the Service. When you use the Service, including making a payment, accepting a payment, , contacting customer service or requesting technical support, in addition to many other interactions with Beam, we will apply the information that we have collected. Knowing this information allows us to verify your identity, communicate with you and enforce our agreements with you, as well as secure the best possible experience for all Beam users by ensuring compliance with applicable laws and our own policies. We may also use this information to measure how our users use the Service, and improve and enhance our offerings to you.
Beam may use certain information about you without identifying you as an individual to third parties. We do this for purposes such as analyzing how the Service is used, diagnosing service or technical problems, maintaining security, and personalizing content.
Processing payment transactions requires that we share your personal information with third parties, including but not limited to:
From time to time, we may run contests, special offers, or other events or activities ("Events") on the Service together with third party partners. If you provide information to such third parties, you give them permission to use it for the purpose of that Event and any other use that you approve. We cannot control third parties' use of your information.
You may, of course, decline to submit personally identifiable information through the Service, in which case Beam may not be able to provide certain services to you. You may update or correct your account information at any time by logging in to your account. You can review and correct the information about you that Beam keeps on file by contacting us as described below.
Protecting the privacy of young children is especially important. For that reason, Beam does not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register with our Service. If you are under 18, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 18 is allowed to provide any personal information to or on Beam. In the event that we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us as described below.
It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on our website, as determined by Beam in its sole discretion. We reserve the right to determine the form and means of providing notifications to you.
Please contact our Privacy Department with any questions or concerns regarding our policy. Any notices to us should be given by mail or email to:
Effective Date: 23/09/2012